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Shipping/Returns


Shipping/Returns

SHIPPING

Most orders are released in 2-3 days, shipping time is then as follows (2-10 business days for delivery).

On occasion, during the holiday seasons, orders may take up to 7 business days to ship. We will email you if your order is being restocked. If you have an availability questions, please email us before ordering.

RETURNS

Return Policy is 30 Days after Order, buyer pays for return postage, product must be in original box and in original condition.  Refund will be issued to original card used, after product is received and condition is verified. there is no restocking fee.  For manufacture defects contact us immediately at sales@icedoutlife.com to get a return authorization number. 

Quality Guarantee

We guarantee our products to be free of manufacturing errors or 
product defects. If there is a quality issue with your order, you may return it in new condition and in its original packaging for a prompt exchange for the same item, or immediate full refund. Understandably, personalized items cannot be accepted for return, unless there is a manufacturing error or product defect. please email Sales@icedoutlife.com within 30days.

You are welcome to email customer service at Sales@icedoutlife.com if you have questions before placing your order. Understandably, we are not able to accept cancellations or changes to orders once they are placed, as they immediately are sent into production. Thank You For Shopping With ICE LIFE!